Cable repair · Open 24/7
Garage door cable repair, Moreton Bay and Brisbane north
A broken or slipped cable leaves a door crooked, stuck or hanging by one side, and it isn’t safe to use. We replace the cables, check the drums and springs, and rebalance the door.
5.0 from 154 Google reviews
What lift cables do
On a panel lift (sectional) door, a steel cable runs from each bottom corner of the door up to a drum on the spring shaft above the opening. As the springs unwind, the drums wind the cables in and lift the door. The cables carry the weight of the door the whole time, so when one fails the door can’t lift evenly and can drop on one side.
Tilt doors use cables too, often with extension springs. Roller doors don’t use lift cables in the same way; if yours is a roller door, see roller door repairs.
Signs of a cable problem
- Door hangs crooked or one side is lower
- A cable is loose, slack or off its drum
- Frayed or rusty strands near the bottom bracket
- Door jams part way or twists in the tracks
- Door hanging out of its tracks or the opening
- A loud snap, then the door won't lift
- Opener strains or stops part way
Safety first
Don't use the door with a broken cable
A door with a broken or slipped cable is out of balance. Running it with the opener can twist the panels, bend the tracks and damage the motor, and the door can fall.
We’re often asked how to fix a cable at home. Our guide to garage door cable repair explains what’s involved and why it’s a job for someone with the right tools.
- 01
Stop using the opener
And keep everyone clear of the door.
- 02
Don't rewind the cable yourself
The springs that hold the cable on the drum are under high tension.
- 03
Stuck open? Call us
If you need the garage secure, we take calls 24/7.
What we do
Make the door safe
We secure the door and release the spring tension before touching the cables.
Find out why it failed
Cables usually fail because of wear, a rough or worn drum, a damaged bottom bracket, rust, or springs that have lost tension. Replacing the cable without fixing the cause means it fails again.
Replace both cables
Cables wear at the same rate, so we replace them as a pair to keep the door level.
Check drums, springs and brackets
Worn drums and tired springs are replaced if needed, with your OK.
Rebalance and test
We set the spring tension, check the door is balanced by hand, and test it with the opener.
How it works
Call 0490 410 296
Tell us what happened. Any hour.
We make it safe
The door is secured and spring tension released.
You get a quote
Cables, plus any drums or springs that need replacing, priced before we start.
We repair and rebalance
New cables fitted, door balanced and tested with you.
Recent repair jobs



Suburbs we cover
We repair garage door cables across North Lakes, Mango Hill, Kallangur, Caboolture, Morayfield, Burpengary, Narangba, Redcliffe, Deception Bay, Bracken Ridge and nearby suburbs.
- North Lakes & Mango HillNorth Lakes, Mango Hill, Kallangur, Dakabin, Murrumba Downs, Griffin→
- Caboolture & MorayfieldCaboolture, Morayfield, Burpengary, Narangba, Elimbah→
- Redcliffe PeninsulaRedcliffe, Deception Bay, Kippa-Ring, Scarborough, Margate, Woody Point→
- Bracken RidgeBracken Ridge, Bald Hills, Fitzgibbon, Carseldine, Brighton, Sandgate→
- Bribie IslandBongaree, Woorim, Bellara, Ningi, Sandstone Point, Godwin Beach→
- Pine Rivers & HillsStrathpine, Eatons Hill, Albany Creek, Samford Valley, Dayboro, Armstrong Creek→
What customers say
5.0 from 154 Google reviews
Excellent service!! My garage door spring had snapped and I was unable to get my car out. I called Izaac and literally 12mins later Izaac was I my driveway! Super friendly, polite and knowledgeable. Explained what was needed to be done and got on with the job. Garage…
Katrina D.Google review
If you're looking for garage door repairs, look no further, easiest 5 stars I've given to any business. Quick prompt service, easy to deal with, honest and a solid bloke that doesn't charge an arm and a leg. You'd be silly to look elsewhere. When it comes to…
Dion R.Google review
I highly recommend Ezy Lift Garage Doors. Izaac was efficient, professional and courteous. He repaired our garage door and installed a new motor within hours of our initial contact. The quality of his work was excellent and the whole process was smooth and hassle-free! We are very happy…
Daniella K.Google review
Izaac came out the same day to fix our garage and shed door. Very friendly, efficient and knowledgeable. Worked until early evening to finish job. Definitely recommend.
Martin B.Google review
Highly recommended for garage door repairs and services! Izaac at Ezy Lift Garage Doors is very responsive, skilled and professional with excellent communication on the service provided to get my panel garage door working again very quickly. It's now operating much more smoothly, thanks to Izaac!
Rienne D.Google review
Excellent! I highly recommend Izaac at Ezy Lift Garage Doors for all your garage problems. Izaac is very friendly, and he knows his job, explaining exactly what was wrong with our garage door via a phone call. He arrived on time, explained what he would do and how…
MariaGoogle review
Izaac recently helped me get my garage door up and running. I had no idea what I was talking about when contacting him but he was very kind and super knowledgeable and walked me through the process of fixing the door. I would 100% recommend EZY Lift Garage…
Hadassah R.Google review
Isaac is very professional. He lived up to his work values and slogan. He made everything looked "Ezy," (easy) even how complicated the problem is. He fixed the issue on my garage door quickly. He explained the problem and also mentioned the solution he'd done. Reasonably priced especially…
Carolina T.Google review
Why did my garage door cable snap?
Most cables wear out over time, especially where they wrap around the drum and at the bottom bracket. Rust, a worn drum or springs that have lost tension speed this up. We check for the cause when we replace them.
Do both cables need replacing?
Usually, yes. Both cables have done the same work, and a new cable on one side and an old one on the other can leave the door uneven. Replacing them together keeps the door level.
Can a cable come off without breaking?
Yes. If the door hits something on the way down, or the springs lose tension, a cable can slacken and jump off its drum. The door will hang crooked. Don’t run it; call us to reset it safely.
Is a broken spring the same problem?
It’s related. Springs and cables work together, and a broken spring often damages the cables. We check both. See garage door repairs for spring replacement.
Related services

Roller door repairs
Roller doors that jam, drop, run noisy or need re-tensioning.
View service
Garage door repairs
Broken springs, cables, rollers, tracks and doors that won't open or close.
View service
24/7 emergency call-outs
Door stuck open, car locked in or door off its tracks, any hour.
View serviceGet a cable repair quote
A photo of each side of the door, showing the cables and the bottom corners, helps us bring the right parts.
Prefer to talk?
We answer calls 24 hours a day, 7 days a week.
